Legal

Pharmacy Disclaimer

Important information regarding telehealth services, limitations, and your consent.

Last updated: March 5, 2026

Overview

VITL Healthcare ("Vitl.Life," "we," "us," or "our") provides online platforms through which you may connect with independent, licensed healthcare professionals ("Providers") and access pharmacy services for medications prescribed to you (collectively, the "Services"). These Services constitute a form of telehealth, involving the delivery of healthcare services using electronic communications when the patient and Provider are not in the same location.

We believe telehealth offers significant benefits, including convenient and discreet access to licensed medical care. Telehealth may be used for diagnosis, treatment, follow-up, and/or patient education. This may include, but is not limited to:

  • Secure transmission of medical records, images, personally identifiable information, and protected health information.
  • Real-time or asynchronous interactions with Providers via audio, video, secure messaging, or email.
  • Use of data from remote monitoring devices and other medical technologies.

Our systems employ industry-standard safeguards to protect the privacy and security of your health information.

Potential Benefits of Telehealth

  • Convenient, affordable, and accessible medical care.
  • Ability to consult with licensed professionals without requiring in-person visits.
  • Expanded access to care regardless of geographic location.

Potential Limitations of Telehealth

  • Information provided electronically may be insufficient for accurate medical decision-making.
  • Providers may be unable to conduct certain exams or tests remotely.
  • Technical failures may delay or interrupt care.
  • Data security measures, while strong, may not be infallible.
  • Certain medications or treatments may not be available due to state or federal regulations.